“Based on my personal experience, I would recommend Cynthia Alt for customer services training.  I hired Cynthia to work with a group of associates that work directly with clients and potential clients to initiate sales, take direction and provide counsel.  She was able to teach them new skills to enhance interactions in order to better serve the clients, reduce incidents and provide a better experience for the clients overall.  She has a professional and easy going approach that people appreciate and relate to well.”

Lisa Zwick,

Interim VP of Marketing/ Communications

Ingram Micro

 

 “Cynthia Alt served as an executive coach for me in 2003/2004. During that time, I benefited tremendously from her counsel. Her keen understanding of business relationships under pressure greatly assisted me through a period of tremendous transition. I very enthusiastically recommend Cynthia. She is an excellent coach and will definitely enhance your success!”
Ron Morin,
Vice President, Business Operations
Southern California Region
TimeWarner Corporation

“Dr. Alt always operates with the utmost professionalism, whether offering great discussion and solutions for planning, employee relations and development, management, or organizational growth. She was very beneficial to me when I entered into a new organization with many issues that needed identified, understood, change plans developed, implemented and success evaluated.”
Stacey M. Proctor
President
American Diabetes Association/ Orange County

 

“During the time you were my coach, I took a good look inside and figured some things out. This would not have been possible without your coaching. I loved your style. You can be blunt and informal, yet know when there are very sensitive subjects being discussed that require a more diplomacy and caution.”
Perry Wallack
Chief Financial Officer
Cornerstone on Demand

“I have had the privilege to work with Cynthia since November of 2003 as the President of Junior Achievement, Southern California. As a business coach she has been very helpful to our organization in providing leadership training and guidance to me, individual members of my team, and the team as a group.”
Gary Hickman,
President
Junior Achievement of Southern California

“Dr. Alt impressed me with her ability to organize and coach all levels of the organization effectively. In one instance she worked with a very diverse machine crew (skilled and unskilled) to develop teamwork techniques used in solving operating problems and improving efficiency. At the same time, she coached my top management team through some very difficult decisions in the strategic planning process. Cynthia coached us individually, and as a team. Our interactions and outcomes benefited greatly from her guidance.”
Michael J Winn
Vice President/ Director of Postal Operations
RR Donnelley

“I have had the privilege to work with her on numerous occasions during the past few years. I have found her to be imaginative, conscientious, and positive with regard to completion of her coaching responsibilities and ability to help me develop my team. Her devotion to our team is evident by her dedication and strong work ethic.”
Dennis J. Young
President
The Children’s Dental Center of Greater Los Angeles